Confessions of a Higher Ed Social Media Manager

Ep. 47: Navigating Negativity in Social Media

Episode Summary

Jenny Li Fowler sits down with Amanda Natividad — marketer, podcaster, and former trained chef — to tackle a challenge every social media manager and content creator eventually faces: handling negative comments and trolls online. From understanding the difference between criticism and trolling to learning when to clap back and when to scroll on, Amanda shares real-life stories, personal missteps, and practical strategies for keeping your cool in the chaotic world of online engagement. If you’ve ever let one bad comment ruin your day, this conversation is your crash course in building resilience and reclaiming perspective.

Episode Notes

Jenny Li Fowler sits down with Amanda Natividad — marketer, podcaster, and former trained chef — to tackle a challenge every social media manager and content creator eventually faces: handling negative comments and trolls online. From understanding the difference between criticism and trolling to learning when to clap back and when to scroll on, Amanda shares real-life stories, personal missteps, and practical strategies for keeping your cool in the chaotic world of online engagement. If you’ve ever let one bad comment ruin your day, this conversation is your crash course in building resilience and reclaiming perspective.

Guest Name: Amanda Natividad, VP of Marketing, SparkToro

Guest Socials: 
LinkedIn
Instagram
Meme Team Podcast

Guest Bio: Amanda Natividad is VP of Marketing for audience research startup, SparkToro. In her spare time, she co-hosts the Meme Team podcast and writes a marketing newsletter called the Menu (with over 16k subscribers). She’s also the creator/teacher for Content Marketing 201, a contributor for Adweek, a Le Cordon Bleu-trained chef, and a former journalist. Amanda previously led marketing for Growth Machine, led marketing for Liftopia, built Fitbit’s B2B content program, and led content and communications for NatureBox.